Commands from the remote control on Apple TV 4 arrive with a delay. What to do?
I recently bought an Apple TV 4, but ran into a problem. Often the prefix “slows down”, commands from the remote control are executed with a small lag. This is noticeable, for example, when moving the cursor or adjusting the volume. Is this a marriage or can it be fixed?
There are several reasons that interfere with the normal operation of the Bluetooth remote control and cause delays when controlling Apple TV.
1. Check Wi-Fi connection
First, make sure that the set-top box “does not slow down” when controlled via Wi-Fi. You can do this with the built-in iOS remote for Apple TV.
So you will control the set-top box via a Wi-Fi connection, and not via Bluetooth, as the original remote control does.
If lags and delays are not detected, the problem is in Bluetooth.
2. Move other cables away from the set-top box
Try to move the set-top box away from other cables that are located near its installation. Poorly shielded cables can interfere with Bluetooth and cause the set-top box to lag.
Interference can be created both by cables located close to the set-top box, and by “laces” that lie far enough from the Apple TV, but close to each other. A pair of unshielded cables can cause interference even at a considerable distance from their location.
3. Provide a line of sight between the remote control and the set-top box
Sometimes the TV itself can interfere with Bluetooth. If you hide the prefix behind it, there may be a delay or a complete loss of signal.
This is due to the presence of a large amount of electronics inside modern panels. A similar Bluetooth module can also be installed there, which interferes with transmitting a signal to the set-top box.
4. Replace the HDMI cable
If moving away from other cables did not help, and moving the set-top box for line-of-sight did not improve the situation, the problem may be in the cable used to connect to the TV.
Cheap low-quality HDMI cables can also interfere with Bluetooth performance. Try using a different HDMI cable to test, it might solve the problem.