Microsoft: after the Covid-19 pandemic, many will continue to work remotely instead of returning to offices

The company believes that now the working habits of many people are changing once and for all.

Many workers will not return to their offices after the Covid-19 pandemic, but will continue to work remotely. They began to realize that it is possible to work effectively without personal meetings, and remote work allows you to choose a more flexible schedule. This is stated in the analytical report of Microsoft on labor market trends.

The company concluded that the forced transition to remote work proved to people the effectiveness of interaction at a distance. As an example, the company cited data on the use of the Teams corporate messenger in China. Even after the removal of quarantine in the country, the daily number of users of the platform remained twice as high as in the end of January 2020, and continues to grow every week.

According to Microsoft analysts, telecommuting has enabled many employees to choose a more convenient schedule. In the period from March 1 to March 31, the company recorded that the average interval between the first and last use of Teams during the day increased by more than an hour.

At the same time, Microsoft found that users still need eye contact with colleagues. After switching to remote work, including video at meetings in Teams became twice as frequent as before, and the number of video calls in March 2020 increased by a thousand percent.

Most often, the function is used in Norway and the Netherlands – there they call from 60% of cases with video. Australians communicate via video link at 57% of meetings, Italian residents – 53%, Chile – 52%, and Switzerland – 51%. Least of all video calls are used in India (22%), Singapore (26%), South Africa (36%), France (37%) and Japan (37%).

Microsoft also believes that remote work has saved money on large conferences. An example was the Nuance company, which was supposed to hold a major event in Montreal, but in the end transferred it to virtual mode. This allowed to avoid spending in the amount of 700 thousand dollars.

Microsoft used Microsoft Graph to collect data, a tool that collects anonymized information about using the Microsoft 365 suite. Thanks to these data, the company tracks global productivity trends.

On April 9, Microsoft also announced an $ 20 million investment in the fight against Covid-19 using artificial intelligence. According to TJ in the company, within the framework of the AI ​​for Health program, Microsoft will provide non-profit organizations and scientists with access to machine learning tools, cloud computing and other necessary resources for finding means to fight against coronavirus.

Tools are offered to be used in five main areas:

  • Analysis of the spread of the virus to timely inform the public;
  • Conducting research on the development of vaccines and the search for ways to diagnose the disease;
  • Distribution of limited hospital resources and equipment;
  • Distribution of reliable information to minimize the number of false news;
  • Support for research activities for the study of Covid-19.


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